Resources for Agency Leads
Annual Progress Report (APR) Manual
This Manual gives guidance on how to prepare, run an APR report and upload it to Sage. Click here to view this manual on a new window. To download a PDF version copy of this manual, click here.label_outline APR
Presentation Slides of ONE System Agency Lead Meetings
Below are Presentation Slides of the ONE System Agency Lead Meetings, in PDF format, available for download and review: -2018- January Agency Lead Meeting Presentation Slides February Agency Lead Meeting Presentation Slides March Agency Lead Meeting Presentation Slides April Agency Lead Meeting Presentation Slides May Agency Lead Meeting Presentation Slides June Agency Lead Meeting Presentation Slides July Agency ...
Forms & Documents
Department of Homelessness and Supportive Housing Privacy Practice and Releases of Information
HSH Notice of Privacy Practice The Department of Homelessness and Supportive Housing Notice of Privacy Practice describes how personal information about clients may be used and shared by the City and County of San Francisco’s Department of Homelessness and Supportive Housing (HSH) and its provider organizations, and the rights clients have about their information. Please note that if you receive funding by both ...label_outline Privacy label_outline Release of Information label_outline ROI label_outline HIPAA label_outline Policy label_outline Homeless Response System label_outline Human Service Agency label_outline HSH label_outline HSA label_outline HRS label_outline DPH label_outline Practice
ONE System Continuous Data Quality Improvement Process
The Local Homeless Coordinating Board (LHCB) has adopted a continuous data quality improvement plan for the ONE System. The strategy includes an intentional shift in data quality strategies from occasional data cleansing to an ongoing cycle of data quality improvement focused on removing bad information from the ONE System by defining and enforcing policies and approval procedures for achieving and maintaining da...
ONE SF HUD-CoC, HOPWA, PATH, RHY, VA and YHDP Project Assessment forms
Hardcopy versions, with page numbers, of the ONE SF HUD-CoC, HOPWA, PATH, RHY, VA and YHDP forms for Project Intake, Status, and Exit Assessment are attached below and available to download as PDFs for ONE SF Agencies:label_outline Document label_outline Client Forms label_outline Intake label_outline Status Assessment label_outline Exit
Data Sharing and Privacy
Data Sharing and Privacy Policies
The Department of Homelessness and Supportive Housing is a participant in the DataSF Initiative. Our vision is to achieve efficient, effective, consistent, secure and appropriate data sharing across City and County of San Francisco agencies and offices, as well as with key partners such as the San Francisco Unified School District. We seek to share confidential data, while appropriately protecting it, to coordinat...
Training and Support
OneSF User Mailing List
Subscribe to our mailing list * indicates required Email Address * First Name Last Name Agency Name Legacy Data System Used (if any) ETO HomeLink CHANGES Special Programs (HOPWA and Shelter Plus Care) Housing Access Team Database Navigation Centers Database Homeless Outreach Team Case Management in Coordianted Case Management System (CCMS) Direct Access to Housing Data System
SFDPH Privacy Training
All OneSF users must complete the annually required San Francisco Department of Public Health's online Privacy Training before accessing the ONE System for the first time. New ONESF users can access the training here: DPH Privacy Training Classroom San Francisco Department of Public Health (DPH) Full Notice of HIPAA Privacy Rights. This Notice describes how Client medical information may be shared by the San Fran...label_outline Training label_outline Privacy label_outline HIPAA label_outline DPH label_outline Practice
One-SF HMIS General User Training
All Clarity Human Services users are required to complete Clarity General Training before they will be granted access to the system. Clarity General Training is offered via a learning management software as needed either for the first time or as a refresher. Sign up by clicking the relevant link below. Register for Clarity General Training Clarity General Training is a recorded training, required for all new...
Coordinated Entry Training Materials
The following documents are training and/or reference materials for the Family and Adult Coordinated Entry process in the ONE System. The documents are organized by various access roles. General Coordinated Entry Information Coordinated Entry Process Flow Family Coordinated Entry Process Flow Family Coordinated Entry Access Points Family Eligibility Assessment and Enrollment Family Housing Prioritization A...label_outline Coordinated Entry label_outline Shelter Placement label_outline access points label_outline family CE label_outline Adult CE label_outline Referrals label_outline open units label_outline managing referral label_outline Eligibility Engine label_outline eligibility assessment label_outline Assessments label_outline Community Queue label_outline irs label_outline individual room shelter
SSVF Training Materials - SSVF Programs Only
The following training documents are available for viewing in a new window or for download to your computer: SSVF Quick Guide View or Download PDF How to Create a Household View or Download PDFlabel_outline SSVF
Rapid Re-Housing Training Materials
The following training documents are available for viewing in a new window or for download to your computer: General RRH Training Documents RRH Power Point Presentation RRH Training Video RRH Quick Guide How to Create a Household Work Flow Related to Coordinated Entry How to Post an Available Housing Resource Managing Referralslabel_outline Rapid Re-Housing
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How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the translated content to the Help Center. For instructions, see Localizing the Help Center.
How do I customize my Help Center?
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge base in the Help Center consists of three main page types: category pages, section pages, and articles. Here's the structure: You can add your own content and modify or completely delete our content. See the Contributor...
Please add us to your list of contacts
Hello, Please add our mailing address, "firstname.lastname@example.org", to you e-mail contacts list to bypass your e-mail's spam filter. Thank you very much, ONE System Administration Teamlabel_outline mailing list
ONE System Trainee Satisfaction Survey
Please complete the trainee satisfaction survey after attending a ONE System Training during the week of June 26-30. https://www.surveymonkey.com/r/DGSW7KK
ONE SF Newsletters
Check out our recent ONE SF newsletters. These newsletters are sent out monthly and contain news and information about the ONE System, as well as helpful tips and hints. To subscribe, click the Mailing List icon at the top of the screen. 2019 July 2019 2018 August 2018 July 2018 June 2018 May 2018 March 2018